Advanced Serviced Education

Education offerings:

ASE training courses focus on the deployment and integration of Cisco advanced technologies. Classroom sessions, led by Cisco ASE team members, include intensive, hands-on lab work on network connectivity, device configuration, and troubleshooting.

Curriculum Planning Review:

The Curriculum Planning Review (CPR) service aims to improve performance for those deploying or supporting IP networks by identifying training gaps and solutions. CPR can help create fast track educational programs for acquiring necessary skills along with providing customized road maps for establishing long-term staff training goals.

Technical Knowledge Library:

Customer organizations can subscribe to the Technical Knowledge Library to access Cisco white papers and other documentation that are authored by Cisco engineers. Cisco content networking equipment is placed in the organization's network, giving users full web access to knowledge content, including Cisco Advanced Services best practices.


Virtual Training Services:

In response to customer feedback to reduce time in the classroom, as well as costs associated with training, we have created a series of training offerings that are referred to as ‘Virtual Training Services’ (VTS). VTS events are training courses that are focused on single topics, thus shorter in length and delivered virtually thru Cisco’s WebEx application. These courses cost less than a five day course, reduce your time away from the office, and do not require travel.

Each VTS offering includes the following:

• Virtual Classroom Environment using WebEx
• Course duration that ranges from 4 to 6 hours in length over a 1 to 2 day time period
• Remote access to Cisco lab equipment during the course.

Cisco Technical Education:

Cisco Technical Education (CTE) is a new online e-learning offering that provides your network staff, such as field technicians and operations, access to a variety of technical training modules, including the same break-fix and new product introduction (NPI) training used to train Cisco´s internal technical support engineers. This offering complements the formal training and virtual training services that are available today by extending the reach of ASE training to customer staff who are normally unable to attend the instructor-led courses.

Cisco Technical Education includes the following features:

• Currently over 10,000 training modules. Each module is no more than 20 minutes in length to allow for just-in-time training opportunities by staff.
• Training guidance is provided in the form of training road maps which group selected training modules in a logical, progressive order to create e-courses and e-curriculums.
• Customer administration features such as tracking student progress on training modules, and overall utilization of the CTE by all authorized students.
• Online access to Cisco equipment to perform self-directed hands on lab practice.